Friday, May 15, 2015

Implementation Team Update

On May 15, 2015, Intota v.1 (Summon, Intota Assessment, and Intota ERM) officially moved from implementation status to support. These three phases are now in production for CLIC libraries.

Later this year, the Implementation Team will begin a new implementation process for Intota v.2.

Please see your Implementation Team representative if you have questions.

Thursday, May 14, 2015

Marketing Contest Winners Announced

CLIC’s Marketing Task Force has selected two winners in the CLIC/ILL Analogy Contest. The contest, which was open to students workers at member libraries, asked students to submit an easy-to-understand analogy comparing CLIC borrowing to interlibrary loan. The Marketing Task Force plans to use the winning analogies to promote CLIC and ILL services.

Lauren Gannon of Bethel University

Winner Lauren Gannon of Bethel University wrote:
“I would compare CLIC and Interlibrary Loan to playing Who Wants to Be a Millionaire. When you need help, you have different lifelines. CLIC is like “ask the audience.” It’s quick, it’s close in proximity, and you will get what you need relatively quickly. Interlibrary Loan is like an unlimited “phone a friend.” This is what the Interlibrary Loan staff does. They contact a bunch of libraries to get what you need. It may take longer to get what you need, but the scope and distance is pretty much unlimited. All you have to do is make a request.”

Tavia Buysse of Hamline University

Winner Tavia Buysse of Hamline University wrote:
“If you’re baking cookies and are missing an ingredient, CLIC is like going over to your neighbor’s house and asking them for a cup of sugar. ILL is like getting into your car and going to the grocery store. It takes longer, but you’ll still get the item you need.”

Monday, May 4, 2015

May 4 Implementation Team Update

In their May 4th meeting, the Implementation Team reviewed ProQuest's Acceptance Criteria form and discussed libraries' testing to date. The Team will continue its review on May 18, including a discussion with ProQuest about mapping data for Intota Assessment.

Last month, the Team, the CLIC Board, and IT staff met with Jed Gilmore and Ashley DeHaye of ProQuest to begin discussion of Intota and campus systems. A meeting with ProQuest and CLIC member library staff will be scheduled later this year.

Please see your Implementation Team representative if you have questions.

Monday, April 13, 2015

Celebrate National Library Week!

CLIC's courier James joined in on the fun to promote reading and National Library Week at Concordia.

Friday, March 6, 2015

CLIC Marketing Task Force Update

In the five months since CLIC's Marketing Workshop with Kathy Dempsey, the CLIC Marketing Task Force has been hard at work crafting pilot projects to promote reference and resource sharing services at the member libraries. The Task Force is beginning the marketing cycle by gathering data from the libraries' communities in three ways: (1) focus groups, (2) "Question of the Week," and (3) CLIC/ILL analogy contest.

The Task Force will use focus groups at each CLIC school to gather data on students' knowledge of reference services provided by their libraries. Dr. Jennifer Kloos of St. Catherine University met with the Task Force to train us on the fundamentals of focus groups, and we are now in the process of developing the focus group questions.

"Question of the Week" is an initiative to gather data from people visiting the libraries. Each school will have a board prominently displaying a Question of the Week in the library, and library users will be encouraged to write their answers to the questions on post-it notes. 

In determining how to promote resource sharing, the Task Force said that it was difficult to explain to users the difference between borrowing from CLIC and ILL. They concluded that an analogy would be helpful. The Task Force will hold a contest among CLIC library student workers to come up with a CLIC/ILL analogy that can be used in a marketing campaign.

Please feel free to contact any Task Force member with your questions about their projects.  Task Force members include: Missy Motl (Augsburg), April Youngblood (Bethel), Megan Johnson-Saylor (Concordia), LouAnn Terveer (Hamline), Jessica Moore (Northwestern), Amy Mars (St. Kate's), and Julie Kimlinger (UST). Ruth McGuire and Ruth Dukelow represent the CLIC Board on the Task Force.

Monday, March 2, 2015

CLIC Implementation Team Update, March 2, 2015

Did March come in like a lion or a lamb this year? The I-Team breezed into March with a discussion of ongoing support for Intota V.1 as we prepare for migration to Intota V.2.

"Male Lion on Rock" by wwarby - Licensed under CC BY 2.0 via Wikimedia Commons -
ProQuest is moving CLIC's I-Team from implementation to support for Intota V.1: Summon, Intota Assessment, and Intota ERM. With V.1 in place, the Team will be meeting less frequently, until later this year when we begin pre-migration implementation for V.2: description, fulfillment, and acquisitions. Our expected migration date is Spring 2016.
Please see your Implementation Team representative if you have questions.