Friday, March 6, 2015

CLIC Marketing Task Force Update

In the five months since CLIC's Marketing Workshop with Kathy Dempsey, the CLIC Marketing Task Force has been hard at work crafting pilot projects to promote reference and resource sharing services at the member libraries. The Task Force is beginning the marketing cycle by gathering data from the libraries' communities in three ways: (1) focus groups, (2) "Question of the Week," and (3) CLIC/ILL analogy contest.

The Task Force will use focus groups at each CLIC school to gather data on students' knowledge of reference services provided by their libraries. Dr. Jennifer Kloos of St. Catherine University met with the Task Force to train us on the fundamentals of focus groups, and we are now in the process of developing the focus group questions.

"Question of the Week" is an initiative to gather data from people visiting the libraries. Each school will have a board prominently displaying a Question of the Week in the library, and library users will be encouraged to write their answers to the questions on post-it notes. 

In determining how to promote resource sharing, the Task Force said that it was difficult to explain to users the difference between borrowing from CLIC and ILL. They concluded that an analogy would be helpful. The Task Force will hold a contest among CLIC library student workers to come up with a CLIC/ILL analogy that can be used in a marketing campaign.

Please feel free to contact any Task Force member with your questions about their projects.  Task Force members include: Missy Motl (Augsburg), April Youngblood (Bethel), Megan Johnson-Saylor (Concordia), LouAnn Terveer (Hamline), Jessica Moore (Northwestern), Amy Mars (St. Kate's), and Julie Kimlinger (UST). Ruth McGuire and Ruth Dukelow represent the CLIC Board on the Task Force.

Monday, March 2, 2015

CLIC Implementation Team Update, March 2, 2015

Did March come in like a lion or a lamb this year? The I-Team breezed into March with a discussion of ongoing support for Intota V.1 as we prepare for migration to Intota V.2.

"Male Lion on Rock" by wwarby - Licensed under CC BY 2.0 via Wikimedia Commons -
ProQuest is moving CLIC's I-Team from implementation to support for Intota V.1: Summon, Intota Assessment, and Intota ERM. With V.1 in place, the Team will be meeting less frequently, until later this year when we begin pre-migration implementation for V.2: description, fulfillment, and acquisitions. Our expected migration date is Spring 2016.
Please see your Implementation Team representative if you have questions.