Register online now for CLIC's Annual Conference, "Hush the Shushing! What Are Library Users Saying?" This year's conference focusing on library users will be held on Thursday, October 24, 2013, at the John B. Davis Auditorium, Macalester College, St. Paul, Minnesota. Registration is free to CLIC members; $75.00 for non-members (includes lunch). See below for Agenda.
Our keynote presenter, Dr. Frank Cervone, will speak on "Focusing on the user: Best practices based on research." Dr. Cervone’s prior experience includes more than 20 years of leadership in developing systems and services that have helped to advance teaching and learning in higher education environments. Some of his major areas of interest include management of information technology and information organizations; accreditation in higher education; data analysis; the effect of social networks on innovation; and the use of library and information resources for advancing teaching and learning. The author of four books in applied information technology, multiple book chapters, and numerous articles, he writes a regular column in OCLC Systems and Services on digital project management. For additional information on Dr. Cervone, see: http://www.cervone.com
Thursday, October 24, 2013, John B. Davis Auditorium, Macalester College, St. Paul, MN
9:00am - 11:45 a.m. Morning Session
Keynote speaker, Dr. H. Frank Cervone, "Focusing on the user: Best practices based on research."
Eric Forte, OCLC, "Parents, Alumni and Libraries: What our customers really believe about the library."
11:45 – 1:00 pm Lunch
1:00 p.m. – 3:30 p.m. Afternoon Session
Panel of Library Users
Lightning Round of CLIC Libraries’ “Focus on the User” Activities
Wrap up and evaluation
Register at: http://goo.gl/7iLPhLFree to CLIC members; $75.00 for non-members (includes lunch)
Please contact Maureen Fitzgerald at CLIC if you have questions about registration.