Register Now for CLIC's Annual Conference on October 24!

When you make decisions about services, do you focus first on your library users? Do you know what perceptions your campus community - both library users and non-users - have of your library? Are you aware of CLIC member library activities focusing on their users? On October 24, CLIC's annual conference will delve into user-focused issues, with an emphasis on recent research.

Register online now for CLIC's Annual Conference, "Hush the Shushing! What Are Library Users Saying?"  This year's conference focusing on library users will be held on Thursday, October 24, 2013, at the John B. Davis Auditorium, Macalester College, St. Paul, Minnesota.  Registration is free to CLIC members; $75.00 for non-members (includes lunch). See below for Agenda.

Our keynote presenter, Dr. Frank Cervone, will speak on "Focusing on the user: Best practices based on research." Dr. Cervone’s prior experience includes more than 20 years of leadership in developing systems and services that have helped to advance teaching and learning in higher education environments. Some of his major areas of interest include management of information technology and information organizations; accreditation in higher education; data analysis; the effect of social networks on innovation; and the use of library and information resources for advancing teaching and learning. The author of four books in applied information technology, multiple book chapters, and numerous articles, he writes a regular column in OCLC Systems and Services on digital project management. For additional information on Dr. Cervone, see: http://www.cervone.com

Presenter Eric Forte will provide a summary of findings from the OCLC Research report "Parents, Alumni and Libraries: What our customers really believe about the library." Eric Forte, Member Services Consultant, joined OCLC in October 2010. Most recently, Eric was Associate Dean for Library Services at Boise State University, managing public services and IT and coordinating assessment activities. Eric previously served as Economics Librarian, Reference Services Coordinator, and Head of Access Services at the University of California, Santa Barbara. Eric's writings include Fundamentals of Government Information: Mining, Finding, Evaluating, and Using Government Resources (Neal-Schuman, 2011) and The Basic Business Library: Core Resources and Services (ABC-CLIO, 2011). Eric holds an MLIS from the University of Illinois at Urbana-Champaign, and his undergraduate degree is from the University of Texas at Austin.

Hush the Shushing! What Are Library Users Saying? Conference Agenda
Thursday, October 24, 2013, John B. Davis Auditorium, Macalester College, St. Paul, MN

8:30 a.m. - 9:00 a.m. Registration and refreshments

9:00am - 11:45 a.m. Morning Session
Welcome, introductions
Keynote speaker, Dr. H. Frank Cervone, "Focusing on the user: Best practices based on research."
Break
Eric Forte, OCLC, "Parents, Alumni and Libraries: What our customers really believe about the library." 

11:45 – 1:00 pm Lunch

1:00 p.m. – 3:30 p.m. Afternoon Session
Panel of Library Users 
Break
Lightning Round of CLIC Libraries’ “Focus on the User” Activities
Wrap up and evaluation

Register at: http://goo.gl/7iLPhL

Free to CLIC members; $75.00 for non-members (includes lunch)

Please contact Maureen Fitzgerald at CLIC if you have questions about registration.

CLIC ILL visits Minitex

On July 30, the CLIC Interlibrary Loan Committee visited Minitex and MLAC to see the delivery center and the underground storage caverns. [Thanks to Dixie Ohlander for photos and captions!]

The beautiful reception desk right inside the main doors of Minitex.

A quick shot of one of the office areas where many of our Minitex colleagues hang out.

We found the Augsburg fish! She sits atop the CLIC Fishmobile in the processing area. Each CLIC library has its very own fish.

This Happy Book decorates a Delivery sign (maybe she is looking forward to a ride on the conveyor belt?).

Conveyor belt in materials' processing area. How many bins have been shuttled back and forth over the years?

This is where library materials are processed before they are sent out to the many libraries in the Minitex network. As has been tradition in resource sharing, more than one computer system is used. At Minitex, they use a whopping total of FIVE systems!

CLIC ILL Minitex-MLAC Tour: Truck ramp going into storage caverns. It's only 82 feet down!

Cavern shelving unit. Only 18 feet high!

Mark Your Calendars for October 24!

CLIC’s annual professional development event will be held on Thursday, October 24, 2013, at Macalester College.  This year’s theme will highlight CLIC’s mission of focusing on the library user.  Stay tuned for further details!

Brought to you by CLIC’s Conference Planning Task Force:

CLIC Board President - David Stewart

Augsburg College – Missy Motl

Bethel University – Erica Ross

Concordia University, St. Paul – Greg Argo

Hamline University – Siobhan DiZio

Macalester College – Jesse Sawyer

St. Catherine University – Emily Asch

University of Northwestern-St.Paul – Linda Rust

University of St. Thomas – Kari Petryszyn

CLIC Staff - Ruth Dukelow and Maureen Fitzgerald

Grand Finale of CLIC's Year of Assessment on June 4 at Hamline

Are you registered to attend "The Value of Academic Libraries" on June 4?  Please see below for information you'll need for the day.

Location
Anderson Student Center, Hamline University
Campus Map


Preparation
Our speaker, Megan Oakleaf, has requested that attendees bring one form of external-facing communications from their libraries.   This could be a library bookmark, poster, brochure, newsletter, annual report, print out of a web page that communicates information about the library...just something that communicates the library to an external audience.  She has a short activity planned for these items.  

Parking
Campus parking will not be enforced in the lots, except in specifically reserved spaces on June 4. Besides the Anderson Center underground (hourly fee-based) parking, we recommend that CLIC event attendees stick to the lots on the south end of campus. Lot H next to the Hamline United Methodist Church has entrances off of Englewood or Minnehaha Avenues or Lot E with an entrance off of Pascal Street. Street parking is also available. Summer school begins that day, so our attendees will be competing with students for parking, as well as the state high school track meet on the north end of campus. Track meet attendees are encouraged to park at the fairgrounds and will be bused to campus. CLIC event attendees should allow for extra travel time to account for increased traffic around Hamline. 

Agenda
8:30 – 9:00 a.m. Registration and refreshments
9:00 – 9:30 a.m. Welcome and Introduction
9:30 – 11:30 a.m. Megan Oakleaf, The Value of Academic Libraries: Research & Recommendations
11:30 a.m. – 12:30 p.m.  LUNCH
12:30 p.m. – 3:00 p.m. Megan Oakleaf, The Value of Academic Libraries: Reframing, Reflecting, and Reporting Results 

Food

Lunch is a box lunch sandwich. All registered attendees should have received an email from Maureen Fitzgerald asking for food choice. If you registered but did not receive the email, please contact Maureen at the CLIC office.

CLIC's Year of Assessment has been brought to you by the 2012-13 Assessment Task Force:

Dan Gjelten, Chair

Stacy Cutinella

Kimberly Feilmeyer

Ginny Heinrich

Andrea Koeppe

Michael Mitchell
Jessica Moore

Zach Moss

CLIC Staff Ruth Dukelow and Maureen Fitzgerald

June 14 Ceremony to Dedicate David Barton Garden

The ceremony to dedicate the David Barton Reflective Garden and Community Labyrinth will be held on Friday, June 14, 2013, at 3:00 p.m., at Metropolitan State.

CLIC Hosts Vendor Demos and Webinars

The CLIC Board and Task Force have invited two vendors, ExLibris and OCLC, to present two-day demonstrations of their systems. The ExLibris Alma demos were held on May 6 and  May 7, 2013. The OCLC Worldshare demos will be held on Wednesday, June 5 and Thursday, June 6, 2013. CLIC has also invited two vendors to present webinars on their company's future directions: ProQuest Intota on June 17, and Innovative Interfaces, Inc., on June 18.

Attendance is limited to CLIC member library staff only. Member library staff are welcome to attend any of the sessions.  Sessions will be recorded for member library staff who are unable to attend. The demonstrations at each session will be based on the scenarios and other input provided by the CLIC Committees and COIs. Please note that the vendors will demonstrate their systems only, and pricing will not be discussed during the sessions.

The schedule for the OCLC WorldShare demo is:

Wednesday, June 5, Woulfe Alumni Hall (north), UST, 9:00 a.m. - 11:30 a.m. General Demonstration 1

This session will cover a higher-level look at system design and how it functions. We have asked the vendors to tell about their company's vision of the future of library services, what makes their product distinct, and what opportunities their system has for consortia. The vendor will demonstrate general features: Administrative functionality (including authorizations, log-ins, system support, customer support, development schedule, training), the migration and implementation process, and a general overview of the system's architecture. 

Wednesday, June 5, Woulfe Alumni Hall (north), UST, 1:00 pm – 3:30 p.m. Collections and Resource Management

In this session, vendors are asked to do a live demonstration of their system’s collections and resource management features: Acquisitions, Metadata / Cataloging, Digital collections/repositories, Serials, E-resources, and license manager/ERMs.

Thursday, June 6, Woulfe Alumni Hall (north), UST, 9:00 a.m. – 11:30 a.m. Circulation and Resource Sharing

In this session, vendors are asked to do a live demonstration of their system’s Circulation and Resource Sharing features: Circulation, Reserves, ILL and Resource Sharing, Inventory, and Patron Records and Privacy.

Thursday, June 6, Woulfe Alumni Hall (north), UST, 1:00 pm – 3:30 p.m. General Demonstration 2

In this final session, vendors are asked to demonstrate a variety of general features: Discovery, Mobile, Link resolver, A-to-Z lists, statistics and reporting, interoperability with other systems, and other system features which the vendor did not cover in earlier sessions. This time will also be used for a general wrap up and final questions.

Register Now for The Value of Academic Libraries!

Email Maureen Fitzgerald today to reserve your seat for the CLIC-wide Assessment Conference, The Value of Academic Libraries, featuring Dr. Megan Oakleaf, on June 4, 2013.

Throughout the 2012-13 school year, CLIC has offered a series of mini-workshops focusing on various assessment activities in academic libraries.  The June 4 Conference is our Grand Finale to CLIC's Year of Assessment, and we encourage all CLIC library staff to attend!

Tuesday, June 4, 2013, 9:00 a.m.-3:00 p.m., CLIC-wide Assessment Conference: The Value of Academic Libraries, Presenter: Megan Oakleaf of ACRL and Syracuse University 

Location: Hamline University, Anderson Student Center, St. Paul, MN 

Cost: CLIC library staff - FREE. 
Non-CLIC - $70.00. 

Registration: Pre-registration is required for CLIC and non-CLIC attendees. To register, please email Maureen Fitzgerald at maureen.fitzgerald@clic.edu no later than Thursday, May 30, 2013.

Program Description: Dr. Oakleaf will present two programs at the Conference. 
Morning session: The Value of Academic Libraries: Research & Recommendations
Dr. Megan Oakleaf will detail some of her research findings on the concept of library value in the emerging era of heightened institutional accountability. She will review what the library field knows so far about value, what the field still needs to learn, and the report's recommendations about how libraries should pursue this knowledge in order to demonstrate their institutional value, in this time of significant, ongoing change for libraries and their institutions. 
Afternoon session: The Value of Academic Libraries: Reframing, Reflecting, and Reporting Results
Building on the morning keynote session, Dr. Oakleaf will lead workshop participants to engage the challenge of aligning library services and resources with missions of their overarching institutions. Through targeted activities and small group discussion, participants will explore the unique value of their library within its institutional contexts, consider strategies for enhancing the library value proposition, and reflect on methods for communicating value to stakeholders outside the library. Finally, participants will identify common barriers to demonstrating library value and brainstorm ways to overcome them. 

Speaker Bio: Dr. Megan Oakleaf is an Associate Professor in the iSchool at Syracuse University where she teaches Reference and Information Literacy Services and Planning, Marketing, and Assessing Library Services. Her research interests include outcomes assessment, evidence-based decision making, information literacy instruction, information services, and digital librarianship. She is the author of The Value of Academic Libraries Comprehensive Review and Report and is on the faculty of the ACRL Immersion Program. Her latest book is Academic Library Value: The Impact Starter Kit (available for sale online at her website). 

Previously, Megan served as Librarian for Instruction and Undergraduate Research at North Carolina State University. In this role, she provided and assessed information literacy instruction; she also trained fellow reference librarians in instructional theory and methods. Megan earned her PhD in library and information science at UNC-Chapel Hill and her MLS at Kent State University. Prior to a career in librarianship, she taught advanced composition in Ohio public secondary schools.